Correct format
Proposals, scopes and reports prepared to be documentable from the outset.
Medical-tourism agency service
Health Export, Incentives and Team Training
Health export and team training work has two parts. First, making visible how Ministry of Trade service-export support headings correspond to communication and promotion activity; second, delivering practical training so the international patient unit can carry that process.
Support programmes cover items such as certification, interpreters, marketing and overseas units. Most institutions know these headings exist but not which expenditure maps to which heading or how it must be documented.
Where the agency's role begins on incentives
The agency does not file support applications and does not give financial advice. Its role is to plan communication work so it can be matched to support headings and to produce documentable outputs.
In practice that means preparing scopes of work, proposals and reports in the right format from the outset. Documents assembled afterwards are usually incomplete.
Documentable outputs on the communication side
- Promotional and informational material produced in foreign languages
- Multilingual website and content development work
- Digital promotion activity aimed at overseas markets
- Market research and report outputs
- Team training and capacity-building programmes
What team training targets
The training is not a theoretical marketing presentation but a practical programme that eases the international patient unit's daily work. Writing a first response, informational language within regulatory limits, cultural differences, handling objections and CRM discipline form the agenda.
What remains with the team afterwards is not slides but a usable response-template set and a working guide written in their own language.
Practical training
Not a presentation: response templates, a working guide and real case work.
Capacity measurement
First-response quality compared before and after the training.
Working sequence
How we move, step by step
- 01Scope matching
Planned communication work compared against support headings.
- 02Document order
Proposal, scope and report formats made suitable for documentation.
- 03Training design
Programme content built from the team's real correspondence.
- 04Delivery
Workshop format with materials in the institution's own language.
- 05Guide hand-over
Response templates and a working guide left permanently with the team.
Frequently asked questions
What institutions ask most about this
Do you file the incentive application?
No. The application itself and its financial side sit with your authorised consultant and accountant. We only ensure the communication outputs are documentable.
Which expenditures fall within support?
Scope and rates change with regulation. Refer to Ministry of Trade sources and your authorised consultant for the current list.
What group size do you train?
Eight to twelve people works best. Larger groups lose the practical component.
How long is the training?
The core programme runs one day across two sessions; the extended version spreads over four. It is scheduled around your shift pattern.
Can the training be delivered remotely?
Yes, we run it online as well. Objection handling and role play work better in person.
Is there post-training support?
A one-month question period and one review of the response templates against real correspondence are included as standard.
Next step
Prepare your team and your documents together
Share the work you have planned and we will run the scope matching together.